Become a Provider

for the Fall Prevention Network

Invitation to Join the Network Join the Network Brochure

“I have collaborated with other FPN providers on several projects to date, and it ALWAYS results in a better, more comprehensive and cost effective outcome for the client.”
–George E. Bentley, CEO/Founder Bentley Baths

What are the Benefits of Joining the Referral System?

As a FPN provider you will:

  • Increase your potential for business with free referrals.
  • Gain a competitive edge.
  • Become an expert through professional development trainings focused on fall prevention.
  • Give back to the community by helping older adults retain their independence.
  • Engage in opportunities to network with other professionals.
  • Have access to fall prevention materials (e.g., posters, educational brochures, magnets) and reliable resources for your clients.

Who Can Join the Referral System?

Evidence shows that a coordinated, multiple intervention approach is the most effective way of preventing older adult falls. Service providers that have been in existence for more than one year that offer one or more of the following services are invited to join the referral system:

  • Physical activity programs to improve agility, mobility and balance (Balance, gait and strength training activities instructed by Physical Therapist (PT), Occupational Therapist (OT), or certified exercise instructor.)
  • Home Safety Assessment (Complete home safety checks by OT or individuals with specialized education and training.)
  • Home Modifications (Basic/Skilled) (Some basic modifications completed by OT or other trained professionals. Advanced modifications provided by skilled tradesmen.)
  • Medication Review (Review of medicines by a nurse, pharmacist, or physician. Modifications to medications performed by a physician.)
  • Vision Services (Vision assessments by a physician, optometrist or nurse. Also includes providers offering supportive services/products for individuals with low vision.)

How Does the Referral System Work?

  1. Metro Denver residents age 65 and older, or those inquiring on their behalf, can contact the Fall Prevention Network (FPN) via phone or website
  2. The referral specialist at the FPN will identify the fall prevention service(s) needed by asking a series of questions and will supply a list of providers to the client (three providers for each service type if possible)
  3. If your organization is selected by the client, they will contact you directly to set up an appointment*
  4. Your organization will assess the client and provide the appropriate fall prevention service(s)
  5. If you determine that the client should receive additional fall prevention service(s), please refer them to another provider or you can refer the client back to the Fall Prevention Network. This is a core principle for the Fall Prevention Network. Please assist your client in receiving multiple fall prevention services.
  6. Follow-up with your client

*If you are a home health agency you will need to contact the physician to arrange orders.

What is Your Role as a Service Provider?

As a FPN provider, you will be asked to:

  • Complete the provider sign-up process to join the Fall Prevention Network.
  • Honor referrals received through the Fall Prevention Network and provide quality fall prevention services.
  • Refer older adult clients to FPN or other providers to receive multiple fall prevention services*:
    • Physical activity programs
    • Home safety assessments
    • Home modifications
    • Medication reviews
    • Vision services
  • Have processes in place to handle referrals including assessment, referral, follow-up, grievances, and management of your organization’s fees for service.
  • Help increase awareness of older adult falls and the need to receive multiple services to successfully prevent falls.
  • Complete staff background checks, carry appropriate insurance and licenses, and maintain confidentiality in accordance with best practices for your profession.
  • Promote the Fall Prevention Network using downloadable materials or submit an FPN Products Order Form (included with orientation packet)

* Think of your organization as one of multiple points of entry for older adults to receive fall prevention interventions

Directions to Sign-Up

There is a two-step process to sign-up to be a service provider of the Fall Prevention Network.

  1. STEP #1: Submit your organization’s information to the DRCOG Network of Care

    New Listing: Please access the DRCOG Network of Care and submit an agency listing on their website. To add your agency’s listing, go to the Service Directory button and click on “Add or Correct Info”, select the “New User” tab and complete the information to create both a user name and password for your agency. Once you have done that you will be directed to a page to add your agency to the directory. Once DRCOG has approved your agency you will be listed under the Service Directory. Please review the tips to submit your agency information below. Note: Organizations must be in existence for one year prior to inclusion in the directory.

    Existing Listing: If your agency is already listed on the DRCOG Network of Care, please proceed to step #2. The Fall Prevention Network will work with the DRCOG Network of Care to confirm that the fall prevention services you provide are listed under your agency name.

    If you have questions about how to best complete your DRCOG Network of Care listing, please contact Kelly Roberts with DRCOG at 303.480.6787.

    Please keep your contact information up to date once you establish your listing. This is where the Fall Prevention Network will access your organization’s information.

    Tips to Submit Your Agency Information to DRCOG Network of Care

    Agency Description: In order to ensure that your organization is appropriately listed within the Network of Care Resource Directory, please be sure to fully describe all services provided, including fall prevention. For instance, if your organization provides homemaker and personal care assistance, use specific details about the service provided such as: assistance with bathing, dressing, laundry, vacuuming, grocery shopping and errand running, as opposed to more general service descriptions. Please detail only the services that available to your consumers.

    In addition, it is important to include the appropriate fall prevention phrases below that best represent the services you provide. These phrases will help the Fall Prevention Network easily identify your agency to make appropriate referrals.

    • Fall prevention programs
    • Balance screening (includes programs that assess balance as a means to evaluate fall risk, and might include exercises to improve balance)
    • Home safety evaluations (assessments to identify fall-specific hazards and recommended modifications)
    • Home maintenance and repair services (modifications made to the home to reduce fall risk)
    • Vision screening (programs that include vision assessment and services)
    • Medication information/management (medication reviews and modifications)
    • Recreational activities/sports (physical activity programs to improve balance, strength and mobility)

    Other important listing entries

    • Areas served: Please list all counties served, even if considered “Denver metro area.
    • Fees and Accepted Payment: Please list fees, payment options, and if your organization has grant funding through the Denver Regional Council of Governments (DRCOG).
  2. STEP #2: Submit your fall prevention specific information to the Fall Prevention Network

    In order for our referral specialist to know more about your organization for possible referrals, we need to know detailed information about your fall prevention services. Please submit your agency information online.

Frequently Asked Questions

How much does it cost to join the Fall Prevention Network?
There are no fees for providers join the Fall Prevention Network Referral System.
What geographic area does the Fall Prevention Network serve?
The Fall Prevention Network is available to the five county Denver metro region (Adams, Arapahoe, Douglas, Denver and Jefferson).
Does the Fall Prevention Network contact the providers to arrange service for the clients?
Clients choose provider(s) and arrange services on their own. In the event that clients would like assistance, we will contact the providers on their behalf.
What are the screening questions when a client calls into the Fall Prevention Network?
Please see the referral request form to get an idea of the questions asked during intake.
Do you give service providers client information?
Client information is not exchanged between FPN and service providers in order to protect the client’s confidentiality.
Do you rotate through the directory of providers to give equal opportunity?
We do not rotate providers. Referrals are made based on clients needs, including their geographic location, insurance, income, and specific needs identified.
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